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Have Questions? We Have a Answers!
Yes, our game server systems support mods and plugins with your own installation. For other hosting options, mods and plugins are not included, but if you need assistance with installation, you can open a support ticket, and our team will be happy to assist you.
Yes, we offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, you can request a full refund — excluding domain registration fees, setup fees, and migration fees.
Yes, you can upgrade or change your hosting plan or server at any time. To get started, simply open a support ticket and select the type of upgrade you’d like. Our team will guide you through the process and ensure a smooth transition.
We care about safety big time — and so do your site`s visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice.
Yes, we aim to complete all server creations within 48 hours of purchase.
If it seems like your server is taking longer than expected, please open a support ticket and include your order number so we can assist you promptly.